Terms of Service
Last Updated: October 28, 2025
1. Overview
Welcome to Skyline Customs (“we,” “our,” or “us”).
These Terms of Service (“Terms”) govern your use of our website, booking forms, social media pages, and any related services, including consultations, estimates, and vehicle enhancement services (collectively, the “Services”).
By using our website or booking a service, you agree to these Terms.
If you do not agree, please do not use our Services.
2. Services Provided
Skyline Customs specializes in automotive customization and protection, including:
Ceramic Coating
Window Tinting
Paint Protection Film (PPF)
Detailing and Chrome Deletes
Other related aesthetic and protective services
All services are subject to availability, appointment scheduling, and technician approval.
3. Booking & Payments
Estimates and quotes provided online or in person are non-binding until confirmed.
A deposit may be required to secure an appointment.
Deposits are non-refundable but may be credited toward future work if appointments are rescheduled with proper notice.
Full payment is due upon service completion unless otherwise stated in writing.
We accept payments via cash, debit/credit card, or digital invoice through our approved systems (e.g., Stripe, GoHighLevel, or in-person POS).
4. Cancellations & Rescheduling
Appointments must be canceled or rescheduled at least 48 hours in advance.
Cancellations made within 48 hours of the appointment may result in forfeiture of the deposit.
Skyline Customs reserves the right to reschedule or cancel appointments due to weather, material delays, or unforeseen circumstances.
5. Service Quality & Warranty
We stand by our craftsmanship and materials.
Warranty coverage (where applicable) depends on the specific service, product manufacturer, and aftercare compliance.
Warranty may be voided by improper maintenance, environmental damage, or third-party interference after service completion.
For ceramic coatings and tints, proper care instructions will be provided — failure to follow them may affect performance or appearance.
6. Marketing & Communication Consent
By submitting your information through our forms, you agree that Skyline Customs may contact you via:
Phone calls, text messages, or emails related to quotes, appointments, or promotions.
Automated messages or reminders sent through our CRM or marketing tools (e.g., GoHighLevel).
You can opt out of promotional messages at any time by replying “STOP” to texts or unsubscribing from emails.
7. Intellectual Property
All content on our website, social media, and marketing materials — including text, images, logos, and videos — is the property of Skyline Customs or its licensors and may not be copied, distributed, or used without written permission.
8. Limitation of Liability
Skyline Customs is not liable for:
Any damage or loss caused by failure to follow post-service care instructions.
Pre-existing defects or damage to the vehicle’s paint, surface, or structure.
Delays caused by third-party vendors, suppliers, or events outside our control.
Our total liability will not exceed the amount paid for the specific service.
9. User Conduct
When using our website or booking system, you agree not to:
Submit false or misleading information
Interfere with or disrupt our systems
Attempt to access restricted areas or data
Violation of these terms may result in termination of access and potential legal action.
10. Privacy Policy
Your use of our Services is also governed by our Privacy Policy.
Please review it to understand how we collect and protect your data.
11. Changes to These Terms
We may update these Terms periodically.
Any changes will be posted on this page with the updated “Last Updated” date.
Continued use of our Services after updates constitutes acceptance of the revised Terms.
12. Contact Us
For questions about these Terms please contact:
Skyline Customs
Email: [email protected]
Website: https://www.skylinecustomshop.com
Location: Chantilly, Virginia
FAQs
Get your answers on our detailing services and more!
How long does a typical detailing service take at SKYLINE CUSTOMS?
A standard detailing job at SKYLINE CUSTOMS can take between 2 to 4 hours, depending on the condition of your vehicle and the services requested.
What distinguishes SKYLINE CUSTOMS detailing from other car detailing services?
SKYLINE CUSTOMS delivers custom solutions, top-quality products, and meticulous attention to detail, ensuring superior results.
Are your detailing products eco-friendly
Yes, our detailing products are eco-friendly and biodegradable, ensuring minimal environmental impact.
Do I need to book an appointment for detailing services
Yes, we operate by appointment to ensure personalized attention for each vehicle
Can SKYLINE CUSTOMS handle detailing for any type of vehicle?
Absolutely! From compact cars to SUVs and luxury vehicles, our skilled technicians are equipped to handle various types and sizes of vehicles, providing each with the specific care and services they require.
What are the payment options available at SKYLINE CUSTOMS?
We accept credit cards, debit cards, and cash. Payment is due at service completion.
